Frequently Asked Questions

  • Tickets for individuals and families are available at: https://www.carolsinthestadium.com.au/#tickets


    For ticketing, children under four years old are free. However, because this year we have three different seating areas, if you are seated in the reserved ticketed area and you would like your child to have a seat then you will need to purchase a seat otherwise they are welcome to attend for free and sit on a knee . 

  • Gates open at 4:30pm.
    Carols program: 6:00pm–9:00pm

  • Absolutely! We recommend entering via the Western Gate to avoid stairs.

    Pitch ticket welcome to sit with your pram on the grass pitch.

    For safety, prams and strollers can’t be parked in the grandstand, but our friendly staff can store them safely until the end of the night.

  • Chairs aren’t permitted on the pitch. Please just bring your rug.

  • No – this is an alcohol-free family event.

  • Polytech Stadium is a non-smoking venue, including vaping and e-cigarettes.
    There are two designated smoking areas outside the venue. Pass-outs are available.

  • Yes! A great range of food vendors will be on site selling delicious meals and non-alcoholic drinks.

  • Of course! Please, no glassware or metal cutlery for everyone’s safety.

  • We love our furry friends, but please leave pets at home.

    Only official assistance animals and guide dogs are permitted in the venue.

  • Baby change stations are available in the female bathrooms on Level 1. 

  • No bare feet, please!

  • Parking is available at Adcock Park, just a short walk from the stadium.
    For full transport and travel info, visit our Getting Here page.

    Gosford Railway Station is only 500m away, and there’s a taxi rank right there too.

  • Wheelchair access is available through the Western Gate, with lift access to Level 1.
    There’s dedicated wheelchair seating at the top of the stand, plus accessible bathrooms.
    In total 

  • Need a breather?

    Three low-sensory Quiet Space will be available for adults and supervised children who’d like a short break.
    Look for the signs from the field on the Eastern side.

  • polytec Stadium is a cash-free venue, so bring your card or digital wallet.
    There’s no ATM on site.

  • We encourage wearing a hat for sun protection. 

    Please leave your umbrellas at home. Ponchos are a great alternative if rain's on the radar.  

    Ponchos are a great alternative if rain’s on the radar.

  • Please note that photography and filming will take place during the event for promotional use.

    By entering, you consent to being filmed or photographed.

  • polytec Stadium is home to some very special local birdlife!

    • Children under 12 must be with a guardian (16+).

    • It’s a good idea to pack sun protection and stay hydrated.

    • Security screening (bag checks) will take place at entry.

    • No glass, alcohol, weapons, metal cutlery or commercial food.

    • Please be kind and respectful — we want everyone to have a wonderful night.